Sarah Dillon Ms Sarah M. Dillon Brisbane Queensland Australia QUT Sarah Dillon is a PhD scholar and Sessional Academic at QUT Business School in Brisbane, Australia. Her doctoral research explores emotion regulation and cross-cultural competencies within digital firms, and is funded by the Australian Government. In addition to 15+ years of international business experience, Ms Dillon holds a Master of Business (by Research) in International Business from QUT Business School, a Master of Arts in Technical and Specialised Translation (German, French, & Spanish) from the University of Westminster, London, and a Bachelor of Arts (Hons) in Applied Languages (Spanish, French, & German) from the University of Limerick, Ireland. Her educational achievements further include a Cambridge English Certificate in Teaching English to Speakers of Other Languages (CELTA) (EQF Level 5), and a Diploma in Business Coaching (AQF Level 5).